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Contact Support

1 Franchised Dealers

Please submit a ticket using one of the options below:

Option 1: DealerCONNECT

DealerCONNECT → Service → Service Tools & Equipment → Create / View wiTECH Tickets (DID-A)

Option 2: wiTECH 2.0

Log into wiTECH 2.0 → Menu → Helpdesk → Create / View wiTECH Tickets

  • A new tab opens to the DID-A Dashboard.
  • Select the Create button.
View Detailed Instructions →
wiTECH Helpdesk: 888.948.3241

2 Aftermarket and Fleet

Please log into Mopar TSP to submit a ticket:

www.mopartsp.com
  • Click Support → Create / View wiTECH Tickets
  • If you do not have an account, click "No Account? Register."
  • Once your account is created, complete the steps above to create a ticket.
View Detailed Instructions →
wiTECH Helpdesk: 888.948.3241
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Note: If you are unable to submit a ticket, please call the wiTECH Helpdesk for support at 888.948.3241.

For hours of operation and additional details, view the wiTECH Premium Support Helpdesk Contact Information →

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